Terms of Service

Last updated: 10 July 2026

1. Acceptance of terms

By creating an account on Archie (the "Service"), you accept these terms of service (the "Terms"). If you do not accept the Terms, you may not use the Service.

The Service is aimed at businesses and is provided by:

Wrapper ApS
CVR no.: 46623010
E-mail: legal@archie.bi
Website: archie.bi

2. Description of the Service

Archie is a cloud-based business intelligence platform that offers:

Data synchronisation: Automatic collection of data from your company's systems, e.g. POS systems (OnlinePOS, Square, Oracle Simphony), workforce systems (Planday, Tamigo), Google Reviews and weather data.
Dashboards and key figures: Interactive dashboards, KPIs and forecasts across locations.
AI-generated insights and reports: Automatic analyses and reports delivered in the platform, by e-mail or in Slack.

The range of integrations and features may change over time; the current offering is shown on archie.bi and in the platform.

3. User accounts and organisations

3.1 Registration

You must provide accurate and complete information when creating your account. You are responsible for keeping your account information up to date.

3.2 Account security

You are responsible for protecting access to your account, including passwords and any integrations. Notify us immediately if you discover unauthorised use of your account.

3.3 Organisations

The Service supports organisations with multiple users. Organisation administrators are responsible for managing roles and access within their organisation.

4. Integrations and data responsibility

4.1 Access to your systems

When you connect an integration, you give Archie access to retrieve data from the system in question via the access keys or OAuth access you provide. Access keys are stored encrypted. You can disconnect an integration at any time via your settings.

4.2 Your organisation's responsibility as data controller

The data your organisation synchronises to Archie (including any personal data about your employees from workforce systems) is processed by us as a data processor on your behalf. Your organisation is responsible for having a valid legal basis for the processing and for complying with applicable data protection legislation towards the data subjects. The processing is otherwise governed by the data processing agreement between your organisation and us, as well as our privacy policy.

5. Subscription and payment

5.1 Subscription plans

The Service is offered as a subscription, possibly with add-ons per integration or feature. The plans and prices applicable at any time are shown on archie.bi or in your agreement with us.

5.2 Billing

Subscriptions are billed in advance for the upcoming period.
Payment is handled via Stripe.
All prices are stated exclusive of VAT unless otherwise indicated.

5.3 Automatic renewal

Your subscription renews automatically at the end of each period unless you cancel before the renewal date.

5.4 Cancellation

You can cancel your subscription at any time via your account settings or by contacting us.
Upon cancellation, you retain access to the Service until the end of the current billing period.
No refunds are given for partially used periods.

6. AI-generated insights — disclaimer

6.1 AI-based service

Insights, reports, forecasts and dashboard suggestions are generated wholly or partly by artificial intelligence (AI) and automated processes. Results may contain errors, including:

Inaccurate or incomplete analyses
Incorrect conclusions or forecasts
Delayed or missing data from connected systems

6.2 User responsibility

As a user, you are always responsible for verifying AI-generated insights before making business decisions based on them. The Service does not replace professional financial, accounting or legal advice.

7. Acceptable use

You may not use the Service for:

Unlawful purposes or in violation of applicable legislation
Connecting systems or uploading content you do not have the right to process
Attempting to gain unauthorised access to the Service or its infrastructure
Reverse-engineering, decompiling or otherwise attempting to derive the Service's source code
Automating access to the Service (scraping, bots, etc.) without prior written permission
Reselling or redistributing the Service without an agreement
Overloading the Service with unnecessarily high traffic or abuse of APIs

We reserve the right to suspend or close accounts that violate these rules.

8. Intellectual property

8.1 Your data

Your organisation owns at all times the data synchronised to or generated via the Service (business data, dashboards, reports). You can export or delete your data at any time.

8.2 The Service

The Service, including software, source code, design, trademarks and documentation, belongs to Wrapper ApS and is protected by copyright law and other intellectual property rights. You are granted a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

9. Disclaimer and limitation of liability

9.1 "As is"

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement.

9.2 Limitation of liability

Wrapper ApS' total liability towards you is in all circumstances limited to the amount you have paid in subscription fees in the last 12 months preceding the event giving rise to the claim.

9.3 Exclusions

Wrapper ApS is not liable for:

Errors in AI-generated insights, reports or forecasts
Losses resulting from decisions made on the basis of the Service without verification
Errors, defects or downtime in third-party systems the Service integrates with
Downtime or temporary unavailability of the Service
Loss of data resulting from the actions of third parties or force majeure
Indirect losses, consequential damages, lost profits or lost savings

10. Suspension and termination

10.1 By you

You can terminate your account and delete your data at any time via the account settings or by contacting us.

10.2 By us

We may suspend or terminate your access to the Service if:

You violate these Terms
You fail to pay your subscription despite reminders
Your use poses a security risk to the Service or other users
It is required by law or by order of an authority

If we terminate, we will give you reasonable notice (normally 30 days), unless the circumstances require immediate action.

11. Changes to the terms

We may change these Terms from time to time. In the event of material changes:

We will notify you by e-mail at least 30 days before the changes take effect.
Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If you do not accept the changes, you can cancel your subscription before the effective date.

12. Governing law and venue

12.1 Governing law

These Terms are governed by and shall be interpreted in accordance with Danish law.

12.2 Venue

Any disputes arising out of or relating to these Terms or your use of the Service shall be settled by the Copenhagen City Court (Københavns Byret) as the court of first instance.

13. Contact

If you have questions about these Terms, you are welcome to contact us: